90an Responsible Gaming — Play Mindfully, Live Balanced
At 90an, we believe the best entertainment is entertainment that stays in check. This page provides guidance, self-control tools, and support resources to ensure your gaming experience remains positive, safe, and balanced.
Online gaming should be entertainment, not a burden. Know your limits and play wisely.
What Is 90an's Commitment to Responsible Gaming?
The 90an platform is built on the belief that online entertainment must be safe, controlled, and enjoyable. We are committed to providing a healthy gaming environment for all users in Malaysia, with player well-being as our top priority.
Our commitment includes providing easily accessible self-control tools, strict protection policies for vulnerable individuals, and active support for anyone who needs help. We do not simply provide an entertainment platform — we also take responsibility for ensuring that experience does not cause harm to you or your family.
Every 90an user deserves an enjoyable, stress-free experience. If you feel that gaming is starting to affect your daily life, finances, or personal relationships, please use the tools we provide or seek help right away.
Are You Showing Signs of Risky Behaviour?
Recognising early warning signs is a crucial first step. Many players are unaware that their gaming habits have changed until it begins to negatively affect their daily lives. Review the following list honestly:
Financial Warning Signs
- Borrowing money to gamble or play;
- Using money set aside for daily necessities (rent, food, bills) to gamble;
- Regularly exceeding the budget set for gaming;
- Hiding the amount of money spent from family or friends;
- Feeling anxious or distressed when unable to play due to lack of funds.
Emotional & Behavioural Warning Signs
- Feeling uncomfortable, anxious, or irritable when not playing;
- Playing as a way to escape from problems or negative emotions;
- Neglecting work, family, or social responsibilities because of gaming;
- Repeatedly trying to stop but being unable to do so;
- Lying to loved ones about your gaming activity.
If you recognise yourself in any of the signs above, this is not a sign of weakness — it is a sign of courage to acknowledge and act. 90an is here to help you take the steps you need.
Self-Control Tools We Provide for You
90an provides a range of self-control tools that users can activate at any time through account settings or by contacting our support team. These tools are designed to help you stay in control.
Deposit Limit
Set daily, weekly, or monthly deposit limits in MYR (RM) based on what you can afford. These limits will prevent you from depositing more than you can comfortably manage. Any request to increase a limit requires a 48-hour waiting period before taking effect.
Session Time Limit
Set a maximum time limit for each gaming session. Once the limit is reached, the platform will notify you and encourage you to take a break. Taking regular breaks is a healthy habit that helps you make more rational betting decisions.
Cooling-Off Period
If you feel like you need a short break, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account will be temporarily suspended and you will not be able to log in or make deposits. This gives you the space to think more clearly.
Self-Exclusion
Self-exclusion is a more permanent measure where you apply to be suspended from the platform for a minimum period of six months up to permanently. During this period, you cannot reopen your account. Applications can be submitted via [email protected]. We encourage this option for anyone who needs long-term support.
Notification Controls
You can turn off promotional notifications and gaming reminders at any time through your account settings. Reducing stimuli from the platform is a practical way to curb impulsive urges to play.
Gaming History Review
Access a full record of your gaming activity and financial transactions at any time. Reviewing your gaming history regularly helps you identify behavioural patterns and make more informed decisions about how you play.
Minor Protection — A Shared Responsibility
90an has a zero-tolerance policy on platform access by individuals under the age of 18. We enforce a strict age verification process during registration and reserve the right to request identity verification documents at any time.
That said, we recognise that technical measures alone are not enough. Parents and guardians play a crucial role in preventing unauthorised access. Here are the steps we recommend:
- Do not share your platform login credentials with anyone, including family members;
- Log out of your account after every session, especially on shared devices;
- Use parental control software on devices accessible to children;
- Keep your account information and password somewhere secure and out of reach of children;
- Have open conversations with your children about the risks of online gambling.
If you suspect a child has accessed the 90an platform, please contact us immediately at [email protected] and we will respond promptly.
The 90an platform is exclusively for individuals aged 18 and above. Age verification is carried out during registration and we may request additional verification documents at any time.
Maintaining Life Balance While Playing
Healthy online gaming starts with drawing a clear line between entertainment and everyday life. 90an encourages every user to develop positive and balanced playing habits.
Tips for Healthy Play
- Set a clear gaming budget and stick to that limit without exception;
- Treat money spent on gaming as an entertainment expense, not an investment;
- Never chase your losses — this is the most dangerous habit in gambling;
- Take regular breaks during gaming sessions and rest fully for at least one day a week;
- Make sure your gaming activity does not interfere with your sleep, eating, work, or social relationships.
Signs of a Healthy Balance
- You play for fun, not out of stress or boredom;
- You can stop playing at any time without feeling uncomfortable;
- Your gaming activity does not affect your daily financial responsibilities;
- You are comfortable sharing your gaming activity with your loved ones;
- Gaming is a small part of your life, not the main focus.
When Is It Time to Seek Professional Help?
Seeking help is a sign of strength, not weakness. If you or someone you care about is struggling with a gaming addiction, professional support resources are available in Malaysia. Don't wait for things to get worse before taking action.
Support from 90an
The 90an support team is ready to help you activate any self-control tools, process self-exclusion requests, or answer any questions related to responsible gaming. Reach out with confidence — all communications are strictly confidential and free from any judgement.
Support Email: [email protected]
Include "Responsible Gaming" in your email subject line for prompt attention.
Immediate Steps You Can Take
If you feel overwhelmed or unable to control your gaming habits, here are some steps you can take right now:
- Contact the 90an support team to activate a cooling-off period or self-exclusion;
- Talk to a trusted family member or friend about what you are going through;
- Find out more on our FAQ us;
- Seek counselling through the Malaysian Department of Social Welfare or relevant non-governmental organisations;
- Remember that asking for help is the most courageous step you can take today.
Important Reminder: 90an never encourages users to play beyond their means. Our platform is for entertainment purposes only. If gaming starts to feel like a burden or a necessity, that is a sign it is time to take a break and seek the appropriate support.
We're Always Here for You
Questions about self-control tools, budgeting, or security features? Check our FAQ page or contact 90an support. Playing responsibly means enjoying every moment without regret.